FAQ’S

Below you will find a number of frequently asked quesions about Silk City Stones' products along with our answers.

How do you clean Silk City Stone?

• We suggest using soap and water. Never use any chemicals, concrete cleaner, power washers, or harsh brushes on our stone.

 

What is the average thickness of Silk City Stone?

• Silk City Stone is 1”-3” thick.

 

What is the weight of Silk City Stone?

• Silk City Stone weighs any where from 8-11 pounds per square foot

 

Does Silk City Stone offer a warranty?

• Silk City Stone guarantees that its products are free from manufacturing defects for a period of 30 years from the date of purchase.
• This Warranty is valid only for products that are installed in accordance with the manufacturer’s instructions and used on a structure that complies with local building codes.
• It does not cover damage resulting from building settlement, wall movement, contact with chemicals, efflorescence, stain or paint, discoloration due to airborne contaminants,
• staining or oxidation. This Warranty is restricted to the original purchaser and cannot be transferred or assigned.

 

Should I Drystack Silk City Stone?

• Silk City Stone does not recommend drystacking stone in areas where the climate has extreme temperature changes.( freezing and thawing)

Please contact us with any additional questions you may have.